Refund policy
Because each BHP Card is a custom, bespoke piece made specifically to your vehicle’s individual specs and photo, we cannot accept returns, exchanges, or cancellations once production/printing has begun.
Damaged, Defective, or Incorrect Orders:
We inspect every display card before dispatch to ensure maximum print quality. However, if your card or display case arrives damaged in transit, or if there is a printing error on our part, we will replace it free of charge.
To request a replacement:
1. Email us within 7 days of delivery with your Order Number.
2. Attach clear photos showing the damage or issue with the card/case.
3. Once verified, we will reprint and dispatch a replacement card to you as a priority.
Digital Proofs & Customer Inputs:
Please ensure all vehicle details (Make, Model, BHP, Modifications) and uploaded photos are accurate before completing your order. We print directly from the specs and files submitted during checkout and cannot issue refunds or replacements for typos or low-resolution photos submitted by the buyer.